Some users unable to download Facebook app update from App Store

Facebook’s iOS app doesn’t seem to be having a good week. Yesterday, the app was crashing for many users on launch, but the issue was quickly resolved from Facebook’s end. Today, Facebook released an update to the app (v6.7.1) with “Bug fixes,” but users are unable to download the update from the App Store. When trying to update on iOS, App Store shows an error saying “Unable to Download App. Facebook could not be downloaded at this time.” A similar error shows up when updating from iTunes on the Desktop that says “There was a problem downloading the artwork for Facebook.” And as the iTunes error suggests, there does seem to be something wrong with Facebook’s app artwork, as seen on Facebook’s iTunes preview in the browser. It’s not clear if the issue is with Facebook’s app, or with Apple’s App Store. If the failed update has resulted in a disabled icon as shown below, a fix is to delete the app and reinstall it again from the App Store. This however doesn’t seem to install the latest version (6.7.1), but at least it works without any issues. Let us know in the comments below if you’ve been facing the same issue, and whether a clean install fixed the issue. Continue reading →

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